About Trenton Moss
Trenton is founder and Head Coach at Team Sterka.
He’s a business leader, trainer and coach that inspires those around him to achieve more than they thought they could. Trenton is a qualified leadership coach, a former Samaritan (where he provided face-to-face and telephone counselling), and he’s been coaching and training teams for almost 20 years.
Previously, he set up, scaled and then exited (after a successful acquisition) Webcredible, one of the UK’s leading experience design agencies. During his 15-year tenure as CEO, he trained, coached and worked with digital teams within some of the UK’s leading brands.
His first book is soon to be published, spilling all the secrets of how to succeed in the digital world. Entitled ‘Human-Powered: Supercharge digital product teams for great business outcomes’, you can preorder your copy this July.
Masterclasses
Resolving conflict to achieve win-win outcomes
We disagree with colleagues all the time, every day. Sometimes in a very small way, so resolving the conflict is easy. And sometimes the disagreement is much larger, so resolving the conflict can be really difficult.
In this masterclass, Trenton will walk you through Team Sterka’s PLEASE framework. The framework gives you all the practical tools you need to resolve conflict. You’ll learn to achieve win-win outcomes that everyone buys into, and to make other people love solving problems with you.
Specifically, the masterclass will show you how to:
- Raise an issue in a way that doesn’t get the other person’s back up
- Use advanced listening skills to get to the root cause of the other person’s needs
- Strongly assert your needs in a non-threatening way
- Collaboratively come up with win-win outcomes that everyone buys into
Trenton’s remote workshops are always high-energy and super-interactive. Expect lots of group work, roleplays, live demos, interactive polls and group chat - all based around the challenges you face day-to-day. Strictly no lectures and no slides.
Building strong relationships with your team and other stakeholders
You’ll have felt an instant connection with some colleagues when you first started working together. And with others, you may still be struggling to work with them after some time. The thing is, we’re all different... but those differences aren’t as varied as you might think.
In this masterclass, Trenton will walk you through the 4 different communication styles. You’ll find out which is your most dominant one and therefore how you tend to communicate... and you’ll also learn which ones your colleagues use, and how you should adapt your comms to them.
During the masterclass, you will:
- Learn about yourself and why you communicate in the way you do
- Understand why other people say and do things that just grate on you
- Practice speaking with people that have opposing comms styles to you
- Ultimately, learn to build rapport and long-lasting relationships with anyone
Trenton’s remote workshops are always high-energy and super-interactive. Expect lots of group work, roleplays, live demos, interactive polls and group chat - all based around the challenges you face day-to-day. Strictly no lectures and no slides.
Tickets
We have a range of passes available to suit every schedule. All the conference and festival content will be available on-demand for three months after the event.